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35% of Shoppers Leave After... 💳
Check out this week's insights on eCommerce trends, including how 35% of shoppers abandon their carts after a card decline, and discover how Puma is leveraging Google Cloud's generative AI to boost CTRs. Plus, learn about AI emotion detection transforming customer experiences and TrueLayer's latest funding to expand pay-by-bank solutions for eCommerce. Dive in for strategies that can help SMBs thrive in an omnichannel world!
Washington vs eCommerce ⚔️
The Biden administration announced Friday, September 13, plans to revise trade rules to address abuses by Chinese-founded eCommerce platforms. The changes focus on the de minimis exception, which allows products valued at $800 or less to enter the U.S. without duties or taxes.
California’s AI Safety Bill 🟢
California's new AI safety bill, Senate Bill 1047, could reshape the AI development landscape. The bill, which awaits Gov. Gavin Newsom's signature, introduces strict safety testing for AI models costing over $100 million or requiring substantial computing power.
Amazon Prime Air Drones 🛩️
Amazon is set to trial its Prime Air drone delivery service in the U.K., as part of a broader initiative to integrate drone flights into the country’s airspace. The U.K. Civil Aviation Authority (CAA) announced Thursday that Amazon, along with six other organizations, will participate in the experiment.
Yelp ads and AI 🤑
Yelp, the platform that helped define online business reviews, continues to be a significant player in today’s digital landscape. For Q2 2024, Yelp reported a 6% year-over-year increase in net revenue, reaching $357 million, while net income surged 158% to $38 million, reflecting an 11% profit margin.
Amazon & eBay vs TEMU & SHEIN ⚔️
As Temu and Shein continue their U.S. blitz, Amazon plans to counter with a discount store, leveraging the same de minimis rule. However, shipping times remain a challenge for the Chinese platforms, with Amazon still dominating U.S. e-commerce, capturing roughly 40% of the market in 2023.
🥊 Large-scale protest hits Temu.
This week, PDD Holdings faced a significant protest at its southern China offices as smaller partners campaigned against escalating penalties. Hundreds of merchants gathered to oppose Temu’s increasing fines and withheld payments for unmet customer expectations.